Delete your Yes Chef data
For the Yes Chef app (Android, and the web app at app.yes-chef.win)
Most of your data never leaves your tablets. Orders, menus and history live on your own devices. Our servers only hold data for subscribers: cloud backups and a subscription record. Here’s how to delete each.
Delete the cloud data we hold (subscribers)
In the app, on your head tablet:
- Open Settings.
- Under Subscription, tap Delete my cloud data and confirm.
It takes effect immediately.
Without the tablet (lost, broken or already uninstalled): email support@yes-chef.win with the subject “Delete my Yes Chef data” and your Google Play order number (it starts with GPA. and is in your Google Play receipt email). We delete it within 30 days and reply to confirm.
What is deleted
- All cloud backups (menu, settings and order history).
- Your subscription record: the Google Play purchase token, subscription status and expiry.
- The head tablet link: the random device identifier and device name.
What is kept
- Data on your tablets stays until you remove it: Settings → Data → Clear history, or uninstall the app.
- Google Play’s own records of your purchase are kept by Google under its policies. Deleting your data does not cancel your subscription; cancel it in Google Play → Payments & subscriptions.
- Server logs (IP address, time, request path) are kept by our hosting provider for a short period for security, then deleted automatically.
If your subscription is still active, you can connect it again later with Restore purchase; that starts with no cloud backups.
See also our privacy policy.